Last Updated: October 7, 2026

This Privacy Policy explains how P|E ("P|E", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use the P|E mobile application, website, and related services.

App and Developer Information

Application Name: P|E
Developer Name: PEAK DIGITAL CO., LTD.
Website: demo.pestore.app
Contact Email: app@peakapp.dev

This Privacy Policy specifically applies to the P|E mobile application published on Google Play and the Apple App Store, as well as related P|E services operated by the developer/legal entity identified above.

By accessing or using P|E, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use P|E, we may collect the following categories of information.

1.1 Account Information

When you create or use an account, we may collect information such as:

Full name
Email address
Phone number
Username or account identifier
Profile information
Authentication information

Passwords and other authentication credentials are handled using appropriate security measures and are not intended to be stored in readable plain text.

1.2 Order and Transaction Information

When you purchase products or use shopping-related features, we may collect:

Order details
Products purchased
Quantity and pricing information
Discounts and promotions applied
Membership benefits
Shipping or delivery information
Billing information
Transaction history
Return, refund, exchange, or cancellation information

Payment transactions may be processed by third-party payment providers. We may not directly receive or store complete payment card information when payments are handled by those providers.

1.3 Shipping and Contact Information

To process and deliver orders, we may collect:

Recipient name
Phone number
Delivery address
City, province, or other location information provided by you
Delivery instructions

1.4 Location Information

P|E may request access to location information when it is required for features such as:

Selecting or confirming a delivery location
Showing relevant stores or services
Map-related functionality
Improving delivery accuracy

Location access is subject to your device permissions. You can disable location permission through your device settings, although certain features may not work correctly without it.

1.5 Camera and Photo Library

P|E may request permission to access your camera or photo library when necessary for features such as:

Uploading a profile image
Uploading images related to an order or request
Scanning supported codes
Other image-based functionality initiated by you

We only request these permissions when they are necessary for the relevant application functionality.

1.6 Device and Technical Information

We may automatically collect certain technical information, including:

Device type
Device model
Operating system and version
Application version
Device identifiers where permitted
IP address
Language settings
Crash information
Diagnostic information
Application performance information

This information may be used to maintain security, diagnose technical problems, and improve the performance and reliability of P|E.

1.7 Usage Information

We may collect information about how you interact with P|E, such as:

Pages or screens viewed
Features used
Products viewed
Search activity
Shopping cart activity
Wishlist activity
Interaction with promotions or campaigns
Date and time of application activity

1.8 Social Login Information

If you choose to sign in using a third-party service such as Google, Facebook, Apple, or another supported authentication provider, we may receive information authorized by you and provided by that service.

Depending on the provider and permissions granted, this may include:

Name
Email address
Profile picture
Provider-specific user identifier

We do not receive your password for the third-party service.

2. How We Use Your Information

We may use collected information to:

Create and manage your P|E account
Authenticate users
Process and manage orders
Provide shopping cart and wishlist functionality
Process deliveries
Provide customer support
Manage returns, refunds, exchanges, and cancellations
Provide membership benefits and discounts
Provide birthday rewards where applicable
Display relevant products and promotions
Maintain and improve application functionality
Diagnose technical issues
Prevent fraud, abuse, and unauthorized access
Protect the security of our users and services
Send important account, order, or service notifications
Send marketing or promotional communications where permitted
Comply with legal and regulatory requirements

We only use personal information for legitimate business and service purposes associated with P|E and related services.

3. Membership and Rewards

If you participate in the P|E membership or rewards program, we may use your account and purchase history to:

Determine membership eligibility
Determine membership tier
Calculate eligible spending
Apply membership discounts
Provide birthday rewards
Provide eligible gifts or promotional benefits
Maintain your membership history

Information used for membership purposes is associated with your P|E account.

4. Notifications

P|E may send notifications related to:

Orders
Delivery status
Account activity
Membership
Promotions
Discounts
New products
Service announcements

Where required, promotional notifications are subject to your permission.

You can manage notification permissions through your device settings.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to provide P|E services.

These parties may include:

Payment service providers
Delivery and logistics providers
Cloud hosting providers
Authentication providers
Analytics providers
Customer support providers
Communication and notification providers
Technology service providers

Third parties are expected to process information only for legitimate purposes associated with the services they provide.

We may also disclose information where required by law, regulation, court order, government authority, or when reasonably necessary to protect our rights, users, or services.

6. Third-Party Services

P|E may integrate with third-party services such as:

Google services
Facebook/Meta services
Apple services
Mapping services
Payment providers
Cloud infrastructure providers
Analytics and crash-reporting services

When you interact with a third-party service, that provider may process information according to its own privacy policy.

We recommend reviewing the privacy policies of third-party services you choose to use.

7. Data Storage and Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from:

Unauthorized access
Unauthorized disclosure
Accidental loss
Misuse
Alteration
Destruction

These measures may include authentication controls, access restrictions, encrypted communications, monitoring, and other appropriate security practices.

However, no electronic transmission or storage system can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide P|E services
Maintain your account
Complete transactions
Maintain required business records
Resolve disputes
Prevent fraud and abuse
Enforce agreements
Meet legal, accounting, tax, or regulatory obligations

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer reasonably required, we may delete or anonymize it in accordance with our applicable retention procedures.

9. Account and Data Deletion

You may request deletion of your P|E account and associated personal information.

Where available, you may initiate account deletion directly through the P|E application.

You may also contact us at:

Email: app@peakapp.dev

When submitting a deletion request, we may need to verify your identity to protect your account from unauthorized deletion.

After verification, we will process eligible deletion requests within a reasonable period.

Certain information may be retained when required for legitimate purposes, including:

Legal obligations
Tax and accounting requirements
Fraud prevention
Security
Dispute resolution
Transaction record requirements

Information that must legally or legitimately be retained will be protected and deleted or anonymized when retention is no longer required.

10. Your Privacy Choices and Rights

Depending on applicable laws and regulations, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of eligible information
Withdraw certain permissions
Manage marketing preferences
Manage notification permissions
Manage camera, photo, and location permissions
Request information regarding how your data is processed

You can manage application permissions through your mobile device settings.

For privacy-related requests, contact us using the information provided in the Contact Us section.

11. Children's Privacy

P|E is not intended to knowingly collect personal information from children where parental or guardian consent is legally required.

If we become aware that personal information from a child has been collected in violation of applicable requirements, we will take reasonable steps to delete or otherwise appropriately handle that information.

Parents or guardians who believe that a child has provided personal information to P|E may contact us.

12. Cookies and Similar Technologies

Our website and web-based services may use cookies or similar technologies to:

Maintain user sessions
Remember preferences
Provide authentication
Understand service usage
Improve functionality
Maintain security

You may be able to manage cookies through your browser settings.

The P|E mobile application may use equivalent technologies, device identifiers, or software development kits where necessary to provide application functionality, analytics, security, or other disclosed services.

13. Marketing Communications

With your permission or where otherwise legally permitted, we may send information regarding:

Promotions
Discounts
New products
Membership benefits
Special campaigns
Other P|E offers

Where applicable, you may opt out of promotional communications.

Service-related communications, such as order confirmations, security notices, or important account updates, may still be sent when necessary to provide the service.

14. International Data Processing

Some technology or service providers used by P|E may process or store information outside your country.

When information is processed internationally, we take reasonable steps to work with service providers that implement appropriate security and privacy protections.

15. Links to Other Websites and Services

P|E may contain links to third-party websites, applications, social media platforms, or services.

We are not responsible for the privacy practices of third-party services that we do not operate.

We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to P|E features
Changes to our data practices
Changes to third-party integrations
Legal or regulatory requirements
Security or operational changes

When this Privacy Policy is updated, the Last Updated date at the top of this page will be revised.

Where appropriate, we may also provide notice of significant changes through the P|E application, website, or other communication channels.

17. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

P|E

Developer Name: PEAK DIGITAL CO., LTD.
Website: demo.pestore.app
Contact Email: app@peakapp.dev

When contacting us regarding privacy or account deletion, please provide enough information for us to identify your account and understand your request.

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